Account Manager / Manajer Akun

PT CLOUD DREAM MARKETING is seeking a dynamic and results-driven Account Manager to join our team in Jakarta. In this role, you will be the primary point of contact for our valued clients, ensuring their needs are met while driving business growth. You will collaborate with cross-functional teams to deliver exceptional service and exceed client expectations.

As part of our growing marketing agency, you'll have the opportunity to work with a diverse portfolio of clients, utilizing tools like Salesforce, HubSpot, and Google Analytics to streamline your workflow. Our company is committed to fostering a collaborative and innovative environment, where your ideas and contributions are valued.

📋 Tanggung Jawab Pekerjaan

• Manage and maintain key client accounts, ensuring their satisfaction and loyalty.
• Develop and execute account strategies to drive revenue growth and expand market share.
• Build and nurture relationships with clients through regular communication and personalized service.
• Monitor client performance and provide regular reports and insights.
• Collaborate with the sales and marketing teams to identify opportunities and develop proposals.
• Stay up-to-date with industry trends and best practices to ensure our clients receive the highest level of service.
• Manage client budgets and ensure timely invoicing and payment processing.
• Provide exceptional customer service and support to clients and internal teams.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Minimum of 3 years of experience in account management or a similar role in the marketing industry.
• Proven track record of successfully managing client accounts and driving revenue growth.
• Strong understanding of digital marketing channels and tools such as Salesforce, HubSpot, and Google Analytics.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Fluency in both English and Indonesian is a plus.

🛠️ Keahlian

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