Guest Service Assistant - Luxury Hospitality Role in Bali
Join PT. Inside Development Group as a Guest Service Assistant and become the heart of exceptional guest experiences in Bali’s thriving hospitality industry. This role is perfect for passionate individuals who thrive in dynamic environments, ensuring every guest feels valued and cared for. Located in the vibrant city of Badung, you’ll be at the forefront of luxury hospitality, where every interaction sets the standard for excellence.
As a Guest Service Assistant, you’ll handle guest inquiries, manage reservations, and ensure seamless check-in and check-out processes. You’ll be the first point of contact for guests, providing top-notch service that exceeds expectations. This role offers a unique opportunity to grow within a renowned company, with access to training programs and career development opportunities.
PT. Inside Development Group is a leading name in hospitality, known for its commitment to quality and guest satisfaction. With a rich history of delivering exceptional service, the company is dedicated to creating memorable experiences for every guest. Join us and be part of a team that makes every stay in Bali unforgettable.
📋 Tanggung Jawab Pekerjaan
- Handle guest inquiries and provide excellent customer service.
- Manage reservations and ensure smooth check-in and check-out processes.
- Assist with front desk operations, including billing and payment processing.
- Coordinate with housekeeping and other departments to ensure guest comfort.
- Provide information about local attractions, dining, and activities.
- Maintain a clean and organized front desk area.
- Assist with special requests and ensure guest satisfaction.
- Participate in training programs to enhance service skills.
🎓 Kualifikasi & Syarat
- Minimum 1 year of experience in guest service or related roles.
- Fluent in English and Bahasa Indonesia.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Basic knowledge of hotel management systems (e.g., PMS, POS).
- Familiarity with local tourism and hospitality practices in Bali.
- Ability to handle multiple tasks and prioritize effectively.
- Willingness to learn and adapt to new situations.
🛠️ Keahlian
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang