Spa Operations Supervisor - Luxury Wellness Retreat in Bali

H-Ostel Kuta Bali · 📍 Badung, Bali · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 4000000 - 6000000
Are you passionate about creating a serene and luxurious spa experience? Join our team at H-Ostel Kuta Bali as a Spa Operations Supervisor. We are seeking a dedicated and experienced professional to oversee the daily operations of our spa, ensuring exceptional service and a relaxing atmosphere for our guests. If you have a strong background in spa management and a keen eye for detail, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of the spa, including scheduling, staffing, and guest services.,Ensure the cleanliness and hygiene of the spa facilities, adhering to health and safety regulations.,Train and supervise spa staff to maintain high standards of service and customer satisfaction.,Manage inventory and procurement of spa supplies and products.,Coordinate with other departments to ensure seamless guest experiences.,Monitor and report on spa performance metrics, such as guest feedback and staff productivity.,Promote and market spa services to attract and retain guests.,Handle guest complaints and resolve issues promptly and professionally.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality Management, Tourism, or a related field.,Minimum of 3 years of experience in spa operations or a similar role.,Strong knowledge of spa treatments, products, and protocols.,Excellent communication and interpersonal skills.,Ability to work well under pressure and manage multiple tasks simultaneously.,Fluency in English, both written and spoken.,Experience with POS systems and inventory management software is a plus.,Certifications in spa services or related fields are a plus.

🛠️ Keahlian

Spa operations managementCustomer serviceInventory managementTeam leadershipProblem-solvingCommunicationTime management
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